My first impression of IS101 was not a good one, my first take was that it can get overwhelming fast and most of it does seem easy but it can get challenging quickly if you don't pay attention to details especially in Excel. I know there is some features in Microsoft Word that I'm not proficient in but overall anyone can use the program unlike Excel, maybe the basics you can mange but the true potential of Excel is massive there's so many features that can make your life ten times easier.